State Farm® Insurance Agent Mindy Cooling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John D
May 7, 2026
5
out of
5
rating by John D
"I've used this location since 1988. Everyone here has always been professional and eager to help. Great listeners and advice. Not all agents are the same! I believe in them so much that I moved 100 miles away and would never consider ANY OTHER AGENT to insure my home and vehicles. The agent who most recently helped me tremendously was Jamie. I assure you everyone here has helped me at some point over the years and have been incredible! Good old fashioned Customer Service in a day where everyone wants you to do everything yourself, "Self Serve". You won't be sorry using this agent. Especially when you need them the most."
We responded:
"John, thank you for your heartfelt & loyal feedback. We are truly honored to have earned your trust since 1988. It’s wonderful to hear Jamie and my entire Team have consistently provided you with professional, attentive, and genuine customer service. We are grateful you chose to stay with us after your move. We will always be here to support your personal insurance needs. "
JDL JTK
May 7, 2026
5
out of
5
rating by JDL JTK
"Great communication and always there to help!"
We responded:
"Thank you for your kind words. We appreciate you sharing your experience with our neighbors. Make it a great day. "
Wylie Jackson
May 7, 2026
5
out of
5
rating by Wylie Jackson
"Mindy and her team have been helping me since I purchased my first car! Their team is professional, responsive, and easy to work with whenever I have questions about my policies. Now, as a recent first time home buyer, Mindy's team supported me through this confusing, and exciting process by clearly explaining my coverage options without pressure. Their customer service is unmatched and they truly want to celebrate all life's moments- including the thoughtfulness to purchase dinner for my closing day!"
We responded:
"We are so excited for you. Congratulations again on the purchase of your 1st home. Thank you for allowing us to provide you with the protection you need for your home and auto. Your review is greatly appreciated. "
Darrel Ross
April 21, 2026
5
out of
5
rating by Darrel Ross
"Everyone i talk to there is smiling on the phone while we're talking"
We responded:
"Darrel, thank you for your business and your review. We love being good neighbors to all the members of our Mindy Cooling State Farm family. Make it a great day. "
Lori Mauser
April 21, 2026
5
out of
5
rating by Lori Mauser
"Thank you for all your help today! Looking forward to all your services!"
We responded:
"Lori thank you for your business and your review. We greatly appreciated you sharing your experience with our neighbors. We look forward to assisting you with your personal insurance protection plan. "
Julie Ross
April 8, 2026
5
out of
5
rating by Julie Ross
"Our Agent, Jamie, was incredible. Listened to our needs and saved us lots of money with same coverage. Thank you for your attentiveness. We felt cared for and appreciated all the timely follow-up!"
We responded:
"Welcome to our Mindy Cooling State Farm Family. We’re grateful for your review and business. Thank you for sharing your experience with our neighbors. Make it a great day. "
Carolyn Grampo
March 16, 2026
5
out of
5
rating by Carolyn Grampo
"Call about having car towed due to a flat tire. They were very nice and I received a check within 2 to 3 days. Thank you."
We responded:
"Thank you for sharing your experience with our neighbors. We appreciate you & your business. It’s a pleasure assisting our customers recover from the unexpected. "
Chad Hutson
March 12, 2026
5
out of
5
rating by Chad Hutson
"Can’t say enough good things. Amazing service and turnaround time and such pleasant people to interact with. Great rates too! I would recommend them to everyone!"
We responded:
"Chad, thank you for your business and your kind words. We appreciate you sharing your experience with our neighbors. It’s a pleasure assisting you with protection for your Wisconsin homes. "
CJ Majors
March 11, 2026
5
out of
5
rating by CJ Majors
"Always helpful,quick response,very professional, and always willing to help find adjustments to save us money"
We responded:
"Thank you for your business and your kind words. We appreciate you sharing your experience with our neighbors. It’s a pleasure providing you with great service at a fair price. Make it a great day. "
Deidre VanHeirseele
March 9, 2026
5
out of
5
rating by Deidre VanHeirseele
"There is no better agent than Mindy cooling and her staff. They are not only wonderful at their jobs, they are fantastic people. Could not recommend more highly."
We responded:
"Dee, thank you so much for your review. Your Good Neighbor Mindy Cooling Team appreciate you and your business. Make it a great day."
Annette Aulds
February 18, 2026
5
out of
5
rating by Annette Aulds
"The best agent and team out there. Always going the extra mile to serve their clients."
We responded:
"Thank you for your kindness and business. It our pleasure assisting you and Jared with your personal insurance protection plan."
Trisha Curran
February 10, 2026
5
out of
5
rating by Trisha Curran
"Great experience. I worked with Selena, She was quick to respond back to me and completed everything I needed in a very timely manner. I will continue to work with Selena and this company"
We responded:
"Trisha, thank you for your business and your review. Selena is a blessing to me, our team, and customers. We look forward to continuing to work with you on your personal insurance needs. "
stacy Hauser
February 3, 2026
5
out of
5
rating by stacy Hauser
"This office i am forever grateful for because they saved my family just shy of 200.00 a month with the same bundle I had with another company! So thankful!!"
We responded:
"Welcome to our Mindy Cooling State Farm family. We look forward to assisting you and your family with your personal insurance needs. We appreciate you sharing your experience with our fellow neighbors. "
Adam Mannetter
February 2, 2026
5
out of
5
rating by Adam Mannetter
"Responsive, helpful, and great partners."
We responded:
"Thank you for your business and your kindness. We appreciate you sharing your experience with our good neighbors. "
matt ciesla
January 28, 2026
5
out of
5
rating by matt ciesla
"Mindy and her staff are always friendly and personable."
We responded:
"Matt, thank you for your business and kind words. We appreciate you sharing your experience with our neighbors. It’s a pleasure serving you and your family’s personal insurance needs. "
Amanda Sorensen
January 20, 2026
5
out of
5
rating by Amanda Sorensen
"The staff at Mindy Cooling State Farm have always been helpful, knowledgeable, and friendly. I recommend them to all of my family and friends."
We responded:
"Thank you Amanda for your business and review. I, too love my Team. It is a pleasure assisting you and your family with your personal insurance protection. Make it a great day "
Ryan Wojtkiewicz
January 14, 2026
5
out of
5
rating by Ryan Wojtkiewicz
"Terri was extremely knowledgeable and took extra time to answer all of my questions. I did not feel rushed and left with a good sense of security being with my previous agent for over 30 years!"
We responded:
"Ryan, it’s a pleasure having you & your family join our office. We are very blessed to have Terri as a leader on our Team. Thank you for your business and your review. Please let us know how we can be of additional assistance. "
Andrea Zackery
December 29, 2025
5
out of
5
rating by Andrea Zackery
"Everyone is always so extremely helpful and respond quickly and thoroughly."
We responded:
"Andrea, thank you for your business and your review. We greatly appreciate you sharing your experience with our neighbors. Make it a great day. "
Tony Maglio
December 24, 2025
5
out of
5
rating by Tony Maglio
"Mindy and her staff are AWESOME!!!! They all are extremely polite and very knowledgeable in their field. Thank you Jamie for answering all of our questions and concerns . We have made the choice to move ALL of our policies to Mindy Cooling State Farm."
We responded:
"Tony, thank you for sharing your experience with our neighbors. It is a pleasure assisting you and Tracy with your personal insurance protection plan. We are blessed to have Jamie on our Team. Make it a great day. "
Richt022 Richt022
December 22, 2025
5
out of
5
rating by Richt022 Richt022
"Had such a seamless experience getting set up with everything! Selena was so kind and helpful the entire way, and I am excited to give my business to them!"
We responded:
"Welcome to the Mindy Cooling State Farm family. We appreciate your business and your kind words. Our team is very blessed to have Selena. Make it a great day and please let us know if we can assist you with anything additional. "
FOODIN' AROUND!
December 18, 2025
5
out of
5
rating by FOODIN' AROUND!
"I couldn't be more pleased with Mindy Cooling State Farm. They are professional, accommodating, and friendly to a near fault. I feel fortunate to have found them, and highly recommend them to anyone and everyone."
We responded:
"Thank you for your business and your review. We appreciate you sharing your experience with our neighbors. We look forward to assisting you with your personal insurance protection plan. "
Cody Billen
December 12, 2025
1
out of
5
rating by Cody Billen
"Late December 2024 I was involved in an incident where I hit a guard rail. I received a bill in the mail 6 months later, from the Wisconsin Department of Transportation for $800 for damages. I submitted a claim, and did not hear anything back for about 30 days. I then checked my claim and it said it was closed. I resubmitted the claim in September, submitted all documentation from the DOT, and State farm said that they would take care of everything this time and not to worry. Late October I recieved a $582 garnishment from my check. I call state farm- and I finally got on the phone with someone who was helping me. Her name is Jessica, and is a great rep. The thing is.. She told me that "For some reason it just looks like they never paid it" Jessica then talked to her manager, and while we were on the phone she said it was paid in full, which is great. While I am appreciative- State Farm is not the ones responsible for giving me my $582. Jessica instructed me that I would need to contact the state themselves in order to initiate a refund. Hugely disappointed in State Farm, and I recommend anyone reading this to steer clear from major companies unless they give you the absolute best rates. They obviously do not care on an individual basis, as my case was absolutely neglected. I will add the fact that I have been trying to change my payment method for months and no matter what I do they keep the old card on file."
We responded:
"Thank you for providing detailed information about your experience. I’m sorry to hear about the frustration and inconvenience this situation has caused. It appears that Jody, our office claim processor, reached out requesting a copy of your invoice. Unfortunately, since the invoice was not received, the claim was closed. Once closed, it was not possible to attach the invoice via the app, which led to opening a new claim and caused significant confusion and delay. I completely understand how stressful it must have been to face a garnishment from your paycheck. I’m glad Jessica was able to assist you and confirm that the payment was made by State Farm. However, I fully appreciate your disappointment that the refund process now requires you to work directly with the Wisconsin Department of Transportation. Regarding the issues with updating your payment method, it’s important to note that when you update your saved financial information in the app, you must also select it as your new payment option. I understand how this can be confusing. Please remember that you can always reach out to our office by phone, text, or email for assistance. While the State Farm app is a helpful tool, it does not replace direct communication with us. If you need any help contacting the state agency or have questions about the refund process, please don’t hesitate to reach out. Wishing you the very best moving forward."
Janelle
December 4, 2025
5
out of
5
rating by Janelle
"Selena was so helpful and answered all my questions, was patient with me and really took the time to help me understand! I was with State Farm in the past, and have been wanting to give them a call about getting a quote again and possibly switching. Selena making that call to me made switching over that much easier."
We responded:
"Janelle, welcome back!! Thank you so much for your business and review. We appreciate you taking the time to share your experience with our neighbors. Our Team is blessed to have Selena. Make it a great day. "
DRU REMSBURG
November 13, 2025
5
out of
5
rating by DRU REMSBURG
"Everyone at Mindy Cooling State Farm Insurance is great! I highly recommend!"
We responded:
"Dru thank you for your kind words. We love being Good Neighbors. Make it a great day. "
Jay Bee
November 7, 2025
5
out of
5
rating by Jay Bee
"I don’t think I have ever written a review for an insurance agent before. Never crossed my mind. Then along came Mindy! There is not enough good to say about Mindy and her staff. When you experience it, you will know what I’m talking about!"
We responded:
"Thank you for your kind words and business. It is a pleasure assisting you with your personal insurance protection. I appreciate you sharing your experience with our neighbors. Make it a great day. "